Agent/SDK Updates

Agent 2.87.1

Fixed validateInstall command correctly prints false values (e.g. false, 0, etc)


Fixed Text blocks are included when resizing full width Guide flex elements


Fixed Guide content is no longer fetched when an automatic guide cannot be displayed due to target element or page rule mismatch


Fixed Lowered the number of next steps to pre-fetch in a walkthrough guide from 3 to 1


Fixed Fixed console error logged from non-standard mouseup events

Agent 2.86.0

Added Able to set Zendesk chat window position based on integration configuration


Added Guide preview mode and Guide CSS can use a configurable path


Added New option to disable content pre-fetching


Added Guide state now stays in sync across multiple tabs when possible


Fixed Preview mode uses normalized URL as expected


Fixed Collect click data based on the mousedown target even when the mouseup target does not match

Agent 2.85.1

Added validateEnvironment checks for errors in sanitizeUrl and annotateUrl


Added Initial work to enable 3rd party native-chat experience for Resource Center extensions. Enables notifications but does not yet include chat-window positioning.


Fixed Resolved initialization issues in IE versions 8 and lower


Fixed Resource Center no longer reopens on page change after being dismissed


Fixed Fixed an issue with error logging

iOS SDK 2.7.2.3135

Fixed A missing feature for a tooltip in a multi-step guide would prevent other guides from being displayed

Fixed When guides have the same activation, the guide with the higher ordering rank will be displayed instead of both showing one on top of the other (the second guide will appear the next time the activation criteria is met)

Agent 2.84.3

Fixed Resolved issue with click event collection when host application uses Mootools