Agent/SDK Updates

Agent version 2.16.0

Added changes to upcoming resource center code for compatibility with lightning

Agent version 2.15.17

Fixed building block guide rendering in SalesForce Lightning API version 40+

Fixed building block tooltip arrow positioning after window resize

Added link button building block support

Agent version 2.15.16

Fixed issues launching new designer experience with CNAME enabled

Fixed bug that prevents exiting preview mode if Function.prototype has been extended by the host application

Android SDK

Fixed SDK changed to use an updated certificate file. Note that the certificate file used in all previous SDK versions will expire by May 2019.
This means so any customer using an older version of the SDK should upgrade to this SDK or newer.

Fixed Analytics related fixes in setVisitor API when switching to another user after initSDK.


Fixed Bug fixes – in scenarios in which the SDK is instructed by the server to not operate in the init response (“Kill Switch”).

Fixed Notch fix related to status bar – a full-screen guide will show over the status bar unless the device has a notch.